Contact information

Contact Information

Last updated: 16 July 2026

We're here to help. Whether you have a question about an order, need advice on a product, or just want to say hello, we'd love to hear from you.

Email us

The best way to reach us is by email at support@soreacare.com. We aim to reply to all enquiries within one business day, Monday to Friday.

Order questions

Need help with a recent order, a return, or tracking a delivery? Include your order number in your message and we'll sort it out as quickly as possible.

Returns and refunds

For anything relating to returns or refunds, please see our Returns & Refunds Policy, or email us at support@soreacare.com and we'll guide you through it.

Business details

This store is operated by SoreaCare. For our full business and legal details, please see our Legal Notice.